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Pan American World Airways, Inc. records Subserie
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Communications

This series consists of records pertaining to electronic forms of communication employed by the company, such as radio, computer and satellite. It includes information about: air traffic control systems (ATC), inter-office communication systems, reservation systems, RCA (Radio Corporation of America), IBM (International Business Machines), Panamac (the first worldwide airline reservation management system), Panacom (arranging for the ground support of private aircraft and for services for persons traveling thereon), Panacheck (computerized airline passenger and baggage check-in service), Pantrac (computerized information storage, retrieval and dissemination in connection with cargo being transported by air or transported to and from airports by land and/or sea), and Pan Star. See also “Photographs, Technical Operations” for more photographs pertaining to this series.

Passenger Service

This series consists of records pertaining to passenger service and in-flight amenities, such as: in-flight movies; meals; the "Fear of Flying" program, designed to help passengers overcome flight anxiety; and other aspects of passenger service. Types of materials include correspondence (letters, memos, telexes, telegraphs, etc.), menus, press releases, procedure manuals, and photographs. Of note, some menus include passenger lists. For more photographs pertaining to this series, see “Photographs, Technical Operations”.

Training and Education

This series consists of records pertaining to the training and education of pilots, flight attendants, dispatchers, mechanics, and nontechnical personnel, and includes information about navigation, salesmanship, flight simulators and scholarships. For more records pertaining to this series, see "Divisions and Affiliates, Technical Assistance Program" and “Military Cooperation, WWII, Air Ferries”. See also “Photographs, Technical Operations” for more photographs pertaining to this series.

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